We want to be better acquainted with you so we may give you more of what you like, including invitations to events you might enjoy.
Name
Street Address
Postal Address
(If different from Street Address)
Home telephone number
Work telephone number
Preferred Email Address
Mobile number
Your company name
Your vehicle registration
YOUR PRIVACY

The information you provide us is kept completely confidential. It will be used exclusively by Chrysler New Zealand Ltd. and its representatives.
You have the right to view and amend this information. If you do not wish to receive any further information or exclusive offers and deals from
Chrysler New Zealand Ltd. please tick here.
About your VEHICLE
  Very Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Dissatisfied
1. Overall, how satisfied are you with your vehicle?
           
2. Overall, how satisfied were you with your new vehicle buying experience at this dealership?
           
3. Overall, how satisfied are you with the sales staff?
           
4. How satisfied are you with the commitment of the sales staff?
           
5. How satisfied are you with your SALESPERSON on the following:
a) Manner in which you were greeted in the dealership?
b) Courtesy?
c) Consideration of your time?
d) Ability to listen, understand and answer your questions?
e) Knowledge of the product features benefits?
f) Knowledge of competitive vehicles?
g) Handling of vehicle purchase?
h) Explanation of vehicle delivery arrangements?
i) The professional manner in which you were treated?
           
6. How satisfied are you with the dealership you visited:
a) Exterior appearance?
b) Showroom appearance?
c) Overall neatness and cleanliness?
           
7. If you contacted this dealership by phone, how satisfied are you with the professionalism of the way the call was handled?
           
8. a) Were you offered finance through Chrysler Financial Services? Yes   No    
       
b) How did you purchase your new vehicle? Personal Finance Finance Company Bank Other  
   
           
If you financed your new vehicle purchase:
c) Did you finance your vehicle through Chrysler Financial Services? Yes   No    
       
           
d) If not, what financial institution did you use to obtain finance for your new vehicle?
           
e) If yes, how satisfied are you with the consultant who handled the financing of your new vehicle?
           
9. If you took a test drive at this dealership, how satisfied are you with that experience?
           
10. How satisfied are you with:
a) Your vehicle delivery experience?
b) Cleanliness of the vehicle at delivery?
c) Working order of the vehicle at delivery?
           
11. Please rate your delivery experience on the following: Yes   No    
a) Was the vehicle delivered on the agreed date?      
b) Did someone demonstrate how to operate the controls and other features?      
c) Was the warranty coverage explained to you?      
d) Were maintenance requirements explained?      
e) Did the dealer describe the range of genuine Dodge New Zealand Ltd. accessories available?      
f) Were you informed about the workshop department hours and who to contact?      
g) Were you contacted by a representative from the dealership following delivery?      
h) Was your car delivered with fuel?      
i) Would you purchase again from the same salesperson?      
           
12. Would you recommend the dealership to a friend or relative?
  Definitely Probably Don't Know Probably Not Definitely Not
 
           
13. Would you recommend Dodge vehicles to a friend or relative?



Did you have any concerns regarding the sales experience that you brought to the attention of the dealership?
About YOU
14. Are you?
Male Female Couple
15. What is your age?
30 or under 31-40 41-50 51-60 61+
16. What is your household situation?
Single Family with mainly school age children
Young Couple Family with mainly children living at home
Family with mainly pre-school children Older single/couple with no children or no children living at home
17. What is your gross household income? (optional)
Less than $49,999 $50,000 - $74.999 $75,000 - $99,999 $100,000 - $149,999 $150,000+
18. What is your occupation?
Executive/Managerial Farming/Forestry/Fishing Small business owner
Retired Mechanic/Technical/Construction Administrative/Clerical
Technical/Engineering Professional Sales/Retail/Wholesale
Other
19. Your lifestyle interests
4WD Adventures Basketball Boating
Book Reading Cars Cinema
Fashion Fitness Fishing - fresh water
Fishing - salt water Food and Wine Gardening
Golf Hiking/Jogging/Walking Kayaking/Canoeing
Music Motor Racing Rugby Union
Scuba Diving Skiing Tennis
Theatre Travel Waterskiing
20. Which magazines do you read on a regular basis?
21. What websites do you visit on a regular basis?
22. Have you visited our website, www.dodge.co.nz?
Yes No